⚠ Purchase Policy — Please Read Before Ordering

Order Cancellation & Refund

Who can place a bulb order

Existing Customer

Buying a Fixture Now

Adding a fixture to your cart at the same time. Spare bulbs can be included in the same order.

New Customer, Bulb Only

Available Base Types

G4 Bi-Pin

Two straight pins, 4 mm apart. Used in slim table lamps, under-cabinet lights, and compact pendants.

G9 Twist-Lock

GU10 Bayonet

Twist-to-lock bayonet feet. Used in recessed spotlights, track fixtures, and directional heads.

Colour Temperature

Select at time of order — integrated LED, fixed at manufacture.

Warm White 3000K Default

Neutral White 4000K

Clean, balanced white. Suitable for home offices, kitchens, and task areas where colour accuracy matters more than warmth.

Daylight 6000K

High-clarity, cool white. Best for utility and work areas. Not recommended for bedrooms or dining rooms.

Specifications

Base Types	G4 bi-pin · G9 twist-lock · GU10 bayonet
Light Source	Integrated LED
Colour Temperature	3000K · 4000K · 6000K — select at checkout
Voltage	AC 110–240V
Materials	Metal, Plastic
Finish	White
Environment	Indoor only (IP20)
Compatibility	fixtures only — confirm base type with your fixture spec sheet
Certification	North America · EU · AU · Saudi Arabia

Frequently Asked Questions

I didn't buy my fixture from — can I still order?

How do I find out which base type my fixture uses?

The base type is listed in your fixture's spec sheet — available under Downloads on the product page — and in your original order confirmation email. G4, G9, and GU10 are not interchangeable; ordering the wrong base means the bulb will not physically fit the socket. If you are unsure, contact us with your order number and we will confirm before you order.

Which colour temperature matches my original bulb?

I placed a bulb-only order — will it ship?

If no qualifying fixture purchase is found in your history, the order will be cancelled and refunded automatically — no action needed on your end. Refunds appear on your original payment method within 3–7 business days. If you believe the cancellation was an error (for example, a previous order under a different email), contact us immediately with your order number.

Are these bulbs dimmable?

Dimmability varies by variant — check the product listing for a dimmable label before ordering. Do not use a non-dimmable LED bulb on a dimmer circuit: it will flicker, hum, or fail early. If your fixture is on a dimmer, only select bulbs explicitly marked as dimmable.